Terms of Service

Effective Date: 11/30/2022
Last Updated: 11/30/2024

Welcome to Rocky Mountain Product Lab (RMPL, LLC). By accessing or using our website or engaging our services, you agree to these Terms of Service (TOS). If you do not agree to these terms, please do not use our website or services.

1. Acceptance of Terms

By accessing our website or engaging in a service agreement with RMPL, you acknowledge and agree to these TOS and our Privacy Policy. These terms apply to all visitors, clients, and others who access or use our services.

2. Services Provided

RMPL provides custom software and web application development services, including but not limited to:

  • Application architecture

  • Infrastructure consulting

  • Growth-to-scale strategies

  • UI/UX design

  • Full-stack development
    Services are offered on a project or retainer basis and are subject to separate service agreements.

3. Engagement Terms

  • Scope and Agreements: Specific terms of service, including deliverables, timelines, and payment terms, will be outlined in individual client agreements.

  • Billing: Services are billed monthly in arrears in U.S. Dollars (USD). Invoices have a Net 15 payment term. Clients are responsible for ensuring timely payment.

4. Use of the Website

  • Prohibited Activities: You agree not to misuse our website, including attempting to interfere with its functionality, uploading harmful materials, or violating applicable laws.

  • Third-Party Links: Our website may contain links to third-party websites. RMPL is not responsible for the content or practices of such sites.

5. No Refund Policy

  • RMPL does not offer refunds for services rendered. Clients are encouraged to participate in regular project reviews to ensure satisfaction.

6. Intellectual Property

  • RMPL Property: RMPL retains all intellectual property rights to pre-existing frameworks, methodologies, or templates used in providing services.

  • Client Ownership: Deliverables created specifically for a client will belong to the client upon full payment, as outlined in the service agreement.

  • Restrictions: Unauthorized reproduction, distribution, or use of RMPL’s content or tools is prohibited.

7. Data and Privacy

Your use of RMPL services and the website is governed by our Privacy Policy, which explains how we collect, use, and protect your information.

8. Limitation of Liability

To the maximum extent permitted by law, RMPL is not liable for:

  • Indirect, incidental, or consequential damages arising from the use of our services or website.

  • Delays or issues caused by third-party tools, platforms, or dependencies.

9. Dispute Resolution

  • Governing Law: These TOS and any disputes will be governed by the laws of the State of Colorado, USA.

  • Resolution Process: Clients agree to first attempt to resolve disputes informally by contacting RMPL at joe.minock@rmpl.us.

  • Arbitration: If informal resolution fails, disputes will be settled through arbitration in Colorado, as per the terms of the client agreement.

10. Termination

RMPL or the client may terminate a service agreement as outlined in the engagement terms. Upon termination, clients remain responsible for payment for all completed work.

11. Amendments to the Terms

RMPL reserves the right to update these TOS. Updates will be posted on our website, and continued use of our website or services after changes indicates acceptance of the revised terms.

12. Contact Information

For questions about these TOS, please contact us at:

Email: joe.minock@rmpl.us
Mailing Address:
Rocky Mountain Product Lab (RMPL, LLC)
35 W. Main St. Unit 2272
Frisco, CO 80443